My Order
What size should I buy?
If you’re not quite sure which size is right for you, refer to our size guides. They're located underneath the available sizes for each of our products.
For any additional questions, contact us. We will ask your typical size and how you like to wear your pants so we can suggest the best size for you!
How can I cancel my order?
While we wish could, once an order is placed, we are unable to alter or cancel it at this time.
We do offer free returns though - to start a return or exchange, go to modernlovetennis.com/returns and enter your email address and order number.
What if I want to speak to someone?
We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.
How should I care for my product?
We keep it easy and recommend machine washing on cold and tumble drying on low. Do not use bleach.
Shipping
When will my order ship?
Your order will be packed & shipped within 2-4 business days. You'll receive an email confirmation when your order has shipped with tracking information.
If you have any questions on your order, don't hesitate to reach out to us hello@modernlovetennis.com.
Do you ship Internationally?
Currently we are only shipping to the US & Canada.
What shipping providers do you use?
We use USPS for all US orders and FedEx for all orders to Canada.
Help! My package was lost, stolen, or damaged!
Oh no! Please file a claim with the shipping carrier first, then contact us letting us know your order number and your specific claim number. Once we receive that, we will work together to come to the best resolution.
Returns & Exchanges
How do I return my product?
We want you to be completely satisfied with your purchase. Not the perfect fit? You can start a return or exchange by going to modernlovetennis.com/returns and entering your email address and order number.
What's the return policy?
We offer free returns and exchanges up to 30 days on all unworn, undamaged, and unwashed items.
Merchandise that appears to be worn and/or washed and not in its original condition may result in a delayed refund/exchange, or may not qualify. In these cases, the item(s) will be returned to you.
I am expecting a refund. How long does this take?
Please allow 6-12 business days for us to receive your order. Heads up—it may take up to 10 business days for us to process your return. Once your items have undergone (and passed!) inspection, we will issue your refund to the original form of payment and will notify you of your refund via email. After your refund has been issued by us, please allow 2 additional business days for those funds to be posted to your account. Please note that your refund may only be credited to your original method of payment.
Sustainability
Where are your products made?
Our initial product line was made right here in the USA!
We are exploring sourcing and manufacturing from around the world to bring you the highest quality, functional, and modern tennis apparel. We are committed to choosing partners that offer fair wages and are dedicated to minimizing environmental impacts.
What are you doing to be more sustainable?
As we start and build this brand, we are committed to making sustainable choices. To start, we're shipping our orders in compostable, reusable bags to reduce the amount of plastic waste. We are also exploring recycled fabrics and other sustainable materials for future product launches. It's a journey but we're committed to keeping sustainability at the forefront of our decision making as we build towards our vision.
